Terms of Service

Last updated: August 24, 2026

These terms govern your use of ElderCareHub. Please read them — they include important limits on what the service is and is not.

The service

ElderCareHub is a family care coordination and organization platform. It stores and organizes information that you, your family, and your caregivers enter.

ElderCareHub is not a medical device, does not provide medical advice, does not diagnose conditions, does not prescribe or adjust medication, and does not provide emergency response or active human monitoring.

Your responsibilities

Keep your credentials secure and invite only people you trust with the permissions you grant them.

Verify all medication, appointment, and care information with qualified professionals. Reminders and summaries depend on the accuracy of entered data.

In an emergency, always contact local emergency services. Do not rely on the platform's alerts as an emergency response system.

Subscriptions and billing

Paid plans are billed through PayPal on a monthly basis. You may cancel at any time; access continues through the end of the paid period.

Downgrading never deletes your data, though some features become read-only.

Acceptable use

Do not use the platform to store information about people without appropriate authority or consent, to violate another person's privacy, or to attempt to access other households' data.

Liability

The service is provided "as is". To the maximum extent permitted by law, ElderCareHub is not liable for damages arising from reliance on user-entered information, missed reminders, or unavailability of the service.